Groove

We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not shipped by the seller then the order shall be cancelled and refunded. In the event the order/product is delivered and has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc the refund is processed.

As a user, you may cancel your order at any time. Any return or refund is as per the return and refund policy of that particular vendor. You agree and understand that not all products can be returned, all product pages have information about the return of the specific product. You understand and agree that the decision about a product being damaged/faulty/incorrect shall rest solely with Us. Any disputes in this direction shall be subject to the jurisdiction of courts in Pune, Maharashtra.